Frequently asked questions
There are no limits to the number of properties you can manage, our licensing model provides discounts for users with a large number of properties.
Yes, our channel manager module provides the facility to manage your properties, rates and availability from one place. The unified messaging inbox allows you to respond to guests centrally.
Yes, HolidayRentPro allows you to enable your owners to log in to their own portal. Here they can view the calendar, create, edit and cancel bookings, and block out dates. They can view and download account statements.
Yes, you can display your logo on the portal and change the colours of the login screen to suit your own corporate branding.
HolidayRentPro allows you to set up cleaning and maintenance tasks for properties, assign them to members of staff and charge owners for the services.
The staff portal is designed for mobile user, and allows your staff to see their daily tasks, and update their progress. They can even upload photos if required!
Yes, you can set up inventory for any property and apply periodic checks which can be completed by staff n their mobile devices.
Yes, your guests can receive an automated email with a guest registration link, which allows them to check-in online. This information can also be sent to the SES Hospedajes system (Spanish Authorities) if required.
Yes, HolidayRentPro integrates with Stripe® to provide online payments. Emails with payment links can be sent for direct bookings, both for deposits and final balance payments. Reporting and alerting features notify you when payments are due, or have been made,
All emails sent from the system are multi-lingual, with built in AI translation and the ability to set up multi-language template. The guest check-in and payment areas are also available in multiple languages.
Yes, we provide a configurable iCal export for each property. We also provide a physical availability calendar for embedding in other websites.
Yes, HolidayRentPro is hosted in a secure manner in EU data centres. Data is encrypted both in transit and at rest and is backed up daily to other off-site locations. We apply GDPR practices where appropriate, and our development team are well versed in securing modern applications.